adverse-sapphire•2y ago
RAG Framework T-Mobile template not working
Hi. I have watched Peters video on setting up this template, and have been through it. Cannot get it to return an answer, just comes back with "Sorry. I'm not sure about that one. Is there anything else?" I am not a coder, but I think the API's, variables are all correct. No URL's in the database, do I need to delete that step to make it work, or something else? Any ideas?
5 Replies
It sounds like you're having trouble getting the RAG Framework T-Mobile template to work correctly with your Voiceflow project. Here are a few steps and checks you can perform to troubleshoot the issue:
- Ensure your API/bearer key is correctly added to your API Block. This involves copying your bearer key and pasting it under the "Authorization" header in the API Block settings.
- Verify that you have selected the correct method (GET or POST) for your API request and that the request is correctly formatted to retrieve or send data to your AirTable.
- Check the mapping of your variables in the "Capture Response" section of your API Block. Make sure the path to the variable is correctly specified, for example,
[response.record[0].fields.Task] for a task variable.
- If you're not using URLs in your database and it's not necessary for your project, you can indeed remove or modify steps that involve URL processing.
- Test your integration by sending a request and checking if the expected variable (e.g., a new task) appears in your AirTable. If it doesn't, review the steps for adding information from your assistant to your AirTable, especially the formatting of the data you're sending.
Remember, the key to troubleshooting is ensuring that each component of your integration (API keys, request methods, variable mapping, and data formatting) is correctly set up. If after these checks you're still facing issues, it might be helpful to revisit the setup process or the specific configurations that might be causing the problem.
For more detailed guidance, you can refer to our documentation on Airtable Integration and API Block setup.adverse-sapphireOP•2y ago
I think everything there is correct. It did not ask me to train the assistant when I added the new knowledgebase, shows as fully trained. Could that be an issue?
like-gold•15mo ago
@Jakoda1 have you gotten this issue fixed as yet?
Here is a fully functional RAG template
just replace the "ENTER-VF-API-KEY-HERE" in the API step with your assistants VF API Key.