RAG Framework T-Mobile template not working

Hi. I have watched Peters video on setting up this template, and have been through it. Cannot get it to return an answer, just comes back with "Sorry. I'm not sure about that one. Is there anything else?" I am not a coder, but I think the API's, variables are all correct. No URL's in the database, do I need to delete that step to make it work, or something else? Any ideas?