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Voiceflow Partners•2y ago•
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sacred-rose

Setting Up a Chatbot on WhatsApp with Whitelist Activation

I'm looking to implement a chatbot on WhatsApp, primarily for customer engagement. However, I want to ensure that the chatbot activates only for clients and not for individuals specified in a whitelist, to prevent the chatbot from engaging with these particular contacts. Could someone guide me on how to configure this selective activation process? Thank you in advance for your assistance.
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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