helpful-purple•2y ago
Setting Up a Chatbot on WhatsApp with Whitelist Activation
I'm looking to implement a chatbot on WhatsApp, primarily for customer engagement. However, I want to ensure that the chatbot activates only for clients and not for individuals specified in a whitelist, to prevent the chatbot from engaging with these particular contacts. Could someone guide me on how to configure this selective activation process? Thank you in advance for your assistance.
1 Reply
To set up a chatbot on WhatsApp using your Voiceflow agent, you'll need to integrate it directly with the WhatsApp Business API. This integration enables you to use advanced functions such as buttons and voice messages. Here's a concise overview of the steps involved:
- Create your Voiceflow agent: Begin by designing and prototyping your conversational assistant to meet your specific requirements.
- Get your API Key: This is crucial for integrating your agent with external platforms, including WhatsApp.
- Deploy your agent: Once your assistant is ready, deploy it to go live and start interacting with users on WhatsApp.
For a more detailed guide on integrating your Voiceflow agent with WhatsApp and leveraging advanced functions, consider exploring the following resources:
- Advanced WhatsApp Integration Guide
- Example Integration with WhatsApp on GitHub
These resources will provide you with the necessary instructions and code examples to facilitate your integration process. Whether you're building an integration for your own organization or for another business, these guides are designed to assist you every step of the way.