like-gold
like-gold2y ago

get back from component

How to get back from reusable component to previous flow when it ends?
2 Replies
Tico | Voiceflow Assistant
To return from a reusable component to the previous flow when it ends, ensure that the end of your component's flow connects to the block following the component. Components are designed to be full-fledged flows that are reused across your assistant, and they should seamlessly integrate back into the main flow once their specific sequence is completed. Here are some key points to remember: - Components represent full-fledged flows that are reused within your assistant. - The flow within a component should only start from a "Continue" step and end by connecting back to the subsequent block in the main flow. - Components are meant to be used as part of a topic, ensuring a smooth transition back to the main conversation flow. - Avoid using go-to actions within a component to jump to another part of the conversation; the end of the component's flow should naturally lead back to the next step in the main flow. By following these guidelines, you can effectively use components to modularize your conversation design while ensuring a cohesive user experience.
W. Williams (SFT)
Just leave the path open and it will pop back to the component step automatically.

Did you find this page helpful?