Ddual-salmon
Answering multiple text blocks instead of just one
I am trying to make the chatbot wait for the user to enter multiple blocks of text as answer all of it as one information, instead of just capturing the first text the user send it.
- Example of normal voice flow:
- 1.Chatbot question: "What do you want to know?"
- 2. user has to give an answer in a block of text: "I would like to know where the company is located?"
- 3. chatbot answer: "The company is located in New York."
- Example of the current state:
- 1. chatbot question: "What would you like to know?"
- 2. User response in separate blocks of text: "I would like to know", "Where is the company located?"
- The chatbot response only considers the first text block "I would like to know" and resets the chat when the user sends the second half "where is the company located?"
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- Example of what I am trying to achieve:
- 1.Chatbot question: "What would you like to know?"
- 2. user response in separate blocks of text: "I would like to know", "Where is the company located?"
- 3. chatbot waits for user to finish answering and considers both separeted blocks of text as one user answer, and them give the it's answer: "The company is located in New York."
Have anyone achive doing that with tools inside/outside of Voiceflow or with a custom code?
I upload images (from whatsapp) just for you to visualize what I mean by one text block and multiple text blocks.
- Example of normal voice flow:
- 1.Chatbot question: "What do you want to know?"
- 2. user has to give an answer in a block of text: "I would like to know where the company is located?"
- 3. chatbot answer: "The company is located in New York."
- Example of the current state:
- 1. chatbot question: "What would you like to know?"
- 2. User response in separate blocks of text: "I would like to know", "Where is the company located?"
- The chatbot response only considers the first text block "I would like to know" and resets the chat when the user sends the second half "where is the company located?"
---
- Example of what I am trying to achieve:
- 1.Chatbot question: "What would you like to know?"
- 2. user response in separate blocks of text: "I would like to know", "Where is the company located?"
- 3. chatbot waits for user to finish answering and considers both separeted blocks of text as one user answer, and them give the it's answer: "The company is located in New York."
Have anyone achive doing that with tools inside/outside of Voiceflow or with a custom code?
I upload images (from whatsapp) just for you to visualize what I mean by one text block and multiple text blocks.
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