fair-roseā¢17mo ago
Voiceflow Manychat Whatsapp
I have a problem with integrating ManyChat with Voiceflow. The chat history of the users is not displayed in Voiceflow. Is there a solution for this?
5 Replies
Voiceflow currently does not support direct integration with ManyChat. However, you can use Voiceflow's API to create a custom integration.
To display the chat history of users in Voiceflow, you would need to create a system that fetches the chat history from ManyChat and sends it to Voiceflow. This would involve using the ManyChat API to retrieve the chat history and the Voiceflow API to send the chat history.
Here's a general idea of how you could set this up:
1. Use the ManyChat API to fetch the chat history of a user. ManyChat's API documentation should provide information on how to do this.
2. Once you have the chat history, you can send it to Voiceflow using the Dialog API. The Dialog API allows you to send messages to your Voiceflow project. You can find more information on how to use the Dialog API in the Voiceflow documentation.
3. In your Voiceflow project, you would need to create a system to receive and display the chat history. This could involve creating a custom block that displays the chat history when it receives it from the Dialog API.
Please note that this is a high-level overview and the actual implementation may vary based on your specific needs and the capabilities of the ManyChat and Voiceflow APIs.
Also, keep in mind that creating a custom integration like this would require some programming knowledge. If you're not comfortable with this, you might want to consider hiring a developer to help you.
I hope this helps! If you have any more questions, feel free to ask.
fair-roseOPā¢17mo ago
The problem is not just the chat history, but rather the steps within the Voiceflow canvas for debugging and correctly guiding the conversation.
conscious-sapphireā¢17mo ago
This is a reason why we built FlowBridge š https://landing.flowbridge.app
It hooks up directly to voiceflow & whatsapp, so it uses the full power of of voiceflow!
fair-roseOPā¢17mo ago
Sorry thatĀ“s not an option weĀ“re already running Manychat.
conscious-sapphireā¢17mo ago
Ah ok makes sense