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Voiceflow Partners•2y ago•

6 replies

scattered-teal

user name in the transcripts

I use user_name as a variable. I made all the integrations accordingly. But now it only shows "test user" in the transcripts. How can I make user_name? Please help someone who doesn't know how to code. Why are these basic things so difficult? I tried many chatbots. yes voiceflow is good. But even some simple things that should be easy are very complicated.

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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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