rare-sapphire•16mo ago
HAVING A PROBLEM CONNECTING TO VOICEFLOW BOT WITH MOBILE DATA
Please see the loom video I made to explain...would appreciate some help thanks.
https://www.loom.com/share/b4193c75816d49a988ebc1dc9aace673?sid=6783e4c6-db2e-4d6d-b1ed-32f14f995f15
2 Replies
To address the issue of connecting to the Voiceflow bot with mobile data, please follow these steps:
1. Check Mobile Data Settings: Ensure that your mobile data is turned on and that you have a stable internet connection. Sometimes, switching to airplane mode and then back to mobile data can help reset the connection.
2. Network Permissions: Verify that the app or browser you are using to access the Voiceflow bot has the necessary permissions to use mobile data. This can usually be found in your device's settings under the app permissions section.
3. Clear Cache and Cookies: If you are using a browser, clearing the cache and cookies can sometimes resolve connectivity issues. This can be done in the browser settings.
4. Update App/Browser: Ensure that the app or browser you are using is up to date. Outdated versions can sometimes cause connectivity problems.
5. Check for Restrictions: Some mobile carriers may have restrictions or data-saving features that could interfere with your connection. Check with your carrier to ensure there are no such restrictions.
6. Voiceflow Configuration: Ensure that the Voiceflow bot is properly configured to handle requests over mobile data. This includes checking the API key and other settings in the Voiceflow project.
If the issue persists, please provide more details or share any error messages you are encountering. This will help in diagnosing the problem more accurately.
Does the website work when you use your phones internet?
It looks to be more of a connection issue. Also, when using VoiceGlow, you are actually going through their servers first and then it goes to VoiceFlow.