like-gold•16mo ago
Help Needed: Implementing 30-Second Inactivity Check in Voiceflow
Hi everyone,
I'm trying to set up a 30-second inactivity timer in Voiceflow that prompts the user with a Yes/No question if there's no response. My current setup involves a Capture Block, a Delay Step for 30 seconds, and a Condition Step to check the timer. However, I'm encountering a "currentTime is not defined" error.
Could someone guide me on how to properly implement this idle timeout feature please?
Thanks in advance
2 Replies
You should see a No Reply path on any Listen (Capture, Button, etc.) step.
like-goldOP•16mo ago
Found it!! Thanks @W. Williams (SFT) 🙏