like-gold
like-gold16mo ago

Help Needed: Implementing 30-Second Inactivity Check in Voiceflow

Hi everyone, I'm trying to set up a 30-second inactivity timer in Voiceflow that prompts the user with a Yes/No question if there's no response. My current setup involves a Capture Block, a Delay Step for 30 seconds, and a Condition Step to check the timer. However, I'm encountering a "currentTime is not defined" error. Could someone guide me on how to properly implement this idle timeout feature please? Thanks in advance
2 Replies
W. Williams (SFT)
You should see a No Reply path on any Listen (Capture, Button, etc.) step.
like-gold
like-goldOP16mo ago
Found it!! Thanks @W. Williams (SFT) 🙏

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