forward-apricotF
Voiceflow2y ago
2 replies
forward-apricot

Help Needed: Implementing 30-Second Inactivity Check in Voiceflow

Hi everyone,

I'm trying to set up a 30-second inactivity timer in Voiceflow that prompts the user with a Yes/No question if there's no response. My current setup involves a Capture Block, a Delay Step for 30 seconds, and a Condition Step to check the timer. However, I'm encountering a "currentTime is not defined" error.

Could someone guide me on how to properly implement this idle timeout feature please?

Thanks in advance
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