mute-gold•16mo ago
Bot imperfection
Hello dear community,
i need help please. I created a chatbot that searches a 100-page novel through its database to answer questions asked by the user regarding the content of the novel. But the chatbot mixes up the information and doesn't provide a good answer. I used GPT-3.5 Turbo as the AI model of the chatbot. how to correct this error please ?
2 Replies
To address the issue of your chatbot mixing up information and not providing accurate answers, you can follow these steps:
1. Upload More Documents: Ensure that you have uploaded all relevant documents to the Knowledge Base. The more documents you upload, the better the answers will be. You can add PDFs, URLs, or Text files to power your agent.
2. Preview and Test: After uploading the documents, press 'Preview' on the top of the screen to ask the Knowledge Base questions and see the responses. This will help you identify where the errors are occurring.
3. Debugging: If the chatbot isn't working as expected, run a prototype to make sure it functions correctly. Check the debugging guide to troubleshoot any issues.
4. Use AI Steps: Utilize AI steps to send prompts to different AI models like GPT-4 or Claude. You can specify whether to use the Knowledge Base or not to answer the prompt.
5. Custom Knowledge Base: Consider using a custom knowledge base with tools like Langchain, Redis Cache, and OpenSearch to fetch content and create embeddings/vectors. This can improve the accuracy of the responses.
6. Entity Types: If the built-in options do not fit with the user reply you are expecting, create custom entity types. This can help in better understanding and processing user queries.
For more detailed guidance, you can refer to the following links:
- Step 2: Create Assistant
- Langchain Knowledge Base
Have you tried Haiku? Have you looked at the KB test tool to check the chunks that are being returned?
Usually the issue is bad info or over prompting.