uncertain-scarletU
Voiceflow2y ago
9 replies
uncertain-scarlet

Chat history not persisting across different userid session

Im currently using the chat widget and dynamically changing the userID when entering a different session. When loading a new userid the session state persists as normal but the actual chat history does not appear in the widget.

The chat history is clearly saved in the transcript tab...

can someone help?
Was this page helpful?