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Voiceflow Partners•2y ago•
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spontaneous-moccasin

Connecting a search engine to the chatbot if no result for user question exists in knowledge base

Hi everyone,
is it possible to connect a search engine such as google to the chatbot in voiceflow for questions from users that are not included in the knowledge base?

I would like to implement this similar to this video https://www.youtube.com/watch?v=XDVRcaeBN8Q, but it doesn't work with tavily in my case because tavily says, that I would need a GPT Plus account.
I would therefore like to know whether I could also connect another search engine such as google to my voiceflow chatbot per API, where I don´t have to pay something?
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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