flat-fuchsia
flat-fuchsia15mo ago

The button doesn´t open the link

The button doesn´t open the link When I test by Voiceflow platform, it works fine. When I click on the button opens a new web browser tab with the corresponding page. But, when I try to do the same by instagram direct messenger, It doesn´t work. Nothing happnes. Does someone know about it
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8 Replies
Tico | Voiceflow Assistant
I'm sorry, but I couldn't find any information related to an issue where a button in your Voiceflow project works correctly on the Voiceflow platform but not when used in Instagram Direct Messenger. It would be best to refer to the specific documentation or support for Instagram Direct Messenger for this issue.
W. Williams (SFT)
How are you integrating it in insta?
flat-fuchsia
flat-fuchsiaOP15mo ago
Through flowbridge
W. Williams (SFT)
@MikeG This is hundo a u question
extended-salmon
extended-salmon15mo ago
Are you using FlowBridge?
W. Williams (SFT)
yeppers
lufer_34635 [Lvl. 0] OP — Yesterday at 7:24 PM
Through flowbridge
lufer_34635 [Lvl. 0] OP — Yesterday at 7:24 PM
Through flowbridge
extended-salmon
extended-salmon15mo ago
Lol completely missed this message Link buttons dont work because their not supported by MEta You can do it only through custom templates which require to be pre-approved by meta the work around would be to just send the link as text after a button is clicked
flat-fuchsia
flat-fuchsiaOP15mo ago
"You can do it only through custom templates which require to be pre-approved by meta" How can I do this?

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