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Instructions for chatbot to understand word "OK"
My chatbot is working fine for the most part, but if someone replies with "OK" it responds with the standard response I have programmed it to respond with, if it doesn't understand.
Through my Knowledge Base (Word doc) I am trying to get it to respond with something different if someone replies with "OK". I have tried explaining that OK is similar to THANKS, and I have also put in a Q & A if someone types in Q, but without success. Is anyone able to tell me what I am doing wrong?
Through my Knowledge Base (Word doc) I am trying to get it to respond with something different if someone replies with "OK". I have tried explaining that OK is similar to THANKS, and I have also put in a Q & A if someone types in Q, but without success. Is anyone able to tell me what I am doing wrong?
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