eastern-cyan•15mo ago
Microsoft Teams x Voiceflow
Hello there ! 🙂
I've been tasked by my company to modernize the in house processes and to find relevant tools.
I found Voiceflow which could integrate perfectly with Microsoft Teams to give a step-by-step help for complicated in-house processes and less tech-able users.
So I tried the tool, really loved it and.. can't figure out how to integrate Voiceflow into Teams.
I've stumbled accross a few git, tutorials, guides and such but all are quite outdated, very technically dense and for the life of me I could not figure the right steps to get it to work.
So here we go :
Is there an up-to-date workflow/guide to get this integration working ? I'd love to hear it if so ! It's the last step to get my company to sign on this option :pepe:
Thanks a lot in advance, looking forward to deploy your wonderful tool !
3 Replies
Voiceflow is a comprehensive tool that allows you to design, prototype, and share conversational flows. If you're new to Voiceflow, you can start with the Getting Started series which covers all the basic features. You can also explore the entire set of steps that Voiceflow has to offer in the "Listen, Response and Event" and "Logic Developer" documentation folders.
Voiceflow also supports collaborative features, allowing team members to work together on the same assistant in real-time. You can invite team members to view your assistant, work together on the same assistant, add text and images on the canvas, and leave comments on the canvas. You can also share your design prototype with stakeholders and users to test your assistant's workflow by simulating conversations.
For more advanced users, Voiceflow provides guides on how to structure a complex assistant, validate designs with internal stakeholders, and conduct usability testing. These guides introduce role-specific features and core concepts of user testing, and relevant Voiceflow features that support testing validation.
For more detailed instructions and resources, you can refer to the following links:
- How to Structure a Complex Assistant
- How to Validate Designs with Internal Stakeholders
- How to Conduct Usability Testing
Please note that the information about integrating Voiceflow with Microsoft Teams is not available in the provided sources.
eastern-cyanOP•15mo ago
Well I love this tool, but hey, any human around ? These questions seems to be a little left to die it seems after a quick research 😦
foreign-sapphire•15mo ago
Hi, I have the same question. I followed https://github.com/voiceflow-gallagan/api-integration-msteams/tree/e7a30eb4164fc5fbe097f2d1d7e82746d383f1d8 which is quite straightforward. However, it ends up failing with me