stormy-gold•15mo ago
Help again ! Please, I can't fix this issue with my lead captures bot and I need a HUMAN, thanks
I guess I mistakenly deleted the default entity, which was "Name". I've created a new one but it doesn't work.
In my Google Sheet (automated with make.com), I don't have the first name + email, just: {Name} and {Email}. Many times.
(I've been trying to fix it for 2 days but even with the help of AI Bot Tico, I can't fix it alone).
I have technical skills, Thank you in advance #entity #API
4 Replies
To capture specific data with your bot, follow these steps:
1. Create a Custom Entity
1. Navigate to the Capture Step:
- Go to the step where you capture the user's specific data.
2. Create New Entity:
- Select the option to create a new entity.
- Name it according to the data you want to capture.
- Configure it to capture the user's specific data.
2. Add More Blocks to Your Assistant
1. Add a Variable:
- There is a second line under Capture Response where you are prompted to add a variable.
- This variable will be used to share the information grabbed from the API with the user.
2. Add More Blocks:
- The block following the API block in this example says "Your next task is {Task}".
- When tested the chat bot says "Your next task is Grocery shopping" which is the first task in this demo's AirTable.
3. Test the Integration
1. Run a Test:
- Test the bot to ensure it captures the specific data correctly.
Troubleshooting Tips
- Check Entity Configuration:
- Ensure the custom entity is correctly configured to capture the specific data.
- Verify Variable Mapping:
- Double-check that the variables in Voiceflow match those in your API.
For more detailed guidance, you can refer to the following resources:
- Custom Entity Types
- Customization & Configuration
stormy-goldOP•15mo ago
please, I would like to talk to a tech human
@Daniel @NiKo | Voiceflow I can't remember if there is a fix for this
You can easily create an LLM call to return a name
make sure to prompt it to output something like "NONAME" and use a condition block to check the answer
stormy-goldOP•15mo ago
Are you replying to me? If yes, thank you!