conscious-sapphire•15mo ago
Help! Please, I can't fix this issue with my lead captures bot
I guess I mistakenly deleted the default entity, which was "Name". I've created a new one but it doesn't work.
In my Google Sheet (automated with make.com), I don't have the first name + email, just: {Name} and {Email}. Many times.
(I've been trying to fix it for 2 days but even with the help of AI Bot Tico, I can't fix it alone).
I have technical skills, Thank you in advance #entity #API
3 Replies
To create and configure a new entity in Voiceflow, follow these steps:
Creating a New Entity
1. Click on the 'New entity' button located in the upper right area of the screen within the Entities CMS interface.
2. A dialog box will appear prompting you to define the new entity.
3. Enter a name for the entity in the 'Name' field. The name should represent the kind of information the entity will hold.
4. Choose a 'Data type' from the drop-down menu. This could be 'Custom' for unique data types or something predefined like 'Number', 'Date', etc.
5. Under 'Values', enter possible values that the entity can take. You can also add synonyms for each value to ensure that the AI recognizes different variations of the same value.
6. Once completed, click 'Create entity' to save the new entity to your CMS.
Editing Entity Details
1. In the entity details panel, click on a value or synonym to edit or delete it.
2. Add new entity values or synonyms by adding new utterances or clicking 'Generate.'
3. Remove irrelevant entity values by clicking the '-' next to the item.
4. Make sure to update the description if the intent's purpose has evolved over time.
5. Adjust the data type if the nature of the entity changes.
For more detailed guidance on creating and managing entities, you can refer to the Voiceflow Custom Entity Types documentation.
conscious-sapphireOP•15mo ago
Ok thank you, I followed these steps but still no link with make.com, does not work. Please find attachment to see my entity.
conscious-sapphireOP•15mo ago
Well, is there a HUMAN to help me please?