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Pavel Čermák 🦾P
Voiceflow Partners•10mo ago•
6 replies
Pavel Čermák 🦾

Error: Missing Buttons with Streaming off, Proactive messages not showing, Mic icon not showing

Hello, I have found out following misbehaviour with the webchat in following areas:

1) When streaming is turned off - if you place a button step immediatelly after static text message - the buttons do not show most of the time, only after restarting the page multiple times

2) Proactive messages are not showing for most users - eg. this client of ours: https://teplice.cz has sent us they want us to ammend colours for the proactive messages (which should be there, as we have incorporated them into the webchat code), but we are not able to see them ourselves on our devices (even though we know they are there from the screenshot they sent us)

3) Microphone icon / voice input icon is not showing on ios devices at all (iphone 12 Pro Max)
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# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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