Voiceflow PartnersVPVoiceflow Partners
Powered by
blackadder5343B
Voiceflow Partners•9mo ago
blackadder5343

AI AGENTS transition problemseven the same question and at this point

did you have too transtion problem between the new AI agents i'm strugling with this and afte paying the plan to voiceflow i fill that i did a mistake

This is my problem:

I have a multi-layer agent structure:

1. Main router → routes to


2. Secondary router (products, services, KB) → routes to


3. Final agent/block (e.g., invoice).



After completing a task (like sending an invoice), the agent asks:

“Can I help you with anything else?”



If the user replies with a new request (e.g., “I need my order confirmation”), the main router detects the intent, but the message gets stuck in the secondary router and doesn't reach the final block.

The flow breaks, and a generic response is returned.



have you encontered aussi transition between agents problematic ?
WhatsApp_Image_2025-06-13_a_17.45.06_95c144c8.jpg
Voiceflow Partners banner
Voiceflow PartnersJoin
Exclusive community for Voiceflow Solutions Providers & Content Creators.
13,076Members
Resources
Recent Announcements

Similar Threads

Was this page helpful?
Recent Announcements
jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

jacklyn · 4mo ago

jacklyn

jacklynbiggin's Thread

jacklyn · 4mo ago

hurt-tomato

connor_maclean's Thread

hurt-tomato · 4mo ago

Similar Threads

Handling Capture Block and Buttons at the Same Time
wet-aquaWwet-aqua / ❓┃ask-a-question
2y ago
Multi-agents and knowledgebases
PirateKittenPPirateKitten / ❓┃ask-a-question
6mo ago
Urgent Question on Voice AI
Michael WichterichMMichael Wichterich / ❓┃ask-a-question
2mo ago
projects not working at all - agents not loading?
KC_Jon_BCKKC_Jon_BC / ❓┃ask-a-question
9mo ago