ill-bronzeI
Voiceflow7mo ago
6 replies
ill-bronze

intent incorrect trigger

hello everyone, I'd like to ask you to if there is any way to stop the AI from triggering and intent? I have a case where an intent is configured for accommodation, the description is set and states that the intent is for accommodation and NOT for prices, but the AI still triggers the intent in an incorrect manner, no matter what I write in the phrases or in the description. I tried multiple changes and it's getting frustrating because I still see the same bad result.
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