plain-purple•3mo ago
intent incorrect trigger
hello everyone, I'd like to ask you to if there is any way to stop the AI from triggering and intent? I have a case where an intent is configured for accommodation, the description is set and states that the intent is for accommodation and NOT for prices, but the AI still triggers the intent in an incorrect manner, no matter what I write in the phrases or in the description. I tried multiple changes and it's getting frustrating because I still see the same bad result.
2 Replies
Can you share your prompt?
plain-purpleOP•2mo ago
sure, let me translate it first
This step is only for cases where the customer asks about accommodation at Park. You should not use this step if the customer asks about ticket prices, payment methods, or how they can pay in the park.
this is the description for the intent
I'm not sure which prompt you are referring to
anyone?