BambooCrew_BBC
BambooCrew_BBC2mo ago

When did agent steps start hearing numbers only as timestamps?

Yesterday during my testing i started running into issues with my agent step. I use it to collect contact information before hitting various api calls to validate the info.. Ever since yesterday, i have been unable to progress past the agent step in my workflow. It seems to ONLY record the numbers i say as timestamps, adding : in between every second number.. I'm not sure how or why this happening now. As it wasnt an issue until yesterdaty. I have a required entity, phone_number set to the phone number data type so it should be formatting the data to match that but I keep looping through the collection cause its expecting a non time stamp number.. how do we adjust the way an LLM listens aside from using entities to tell it what to listen for?
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2 Replies
BambooCrew_BBC
BambooCrew_BBCOP2mo ago
So its not jsut agent steps acting this way for me.. I adjusted the agent to no longer validate and just collect info. our canvas then registers it. Uses JS to clean the format. but its missing the final number, fails the verification from my api call and hits a capture step asking for the new phone number.. even that capture step is processing my numbers as time stamps.. As seen in chat log.
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genetic-orange
genetic-orange2mo ago
🙏🏼

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