How to whitelabel the link
I dont want to show the link
https://creator.voiceflow.com/prototype/685a5f56c2f384a0e1b5eb11 to the customers while sending the chatbot for testing.
Please tell me how can I hide branding of Voiceflow
1 Reply
Quick summary
• The share / prototype link that starts with
• Creator > top-right “Publish” › choose Production. 2. Open Interfaces → Widget
• Pick the interface style (widget / pop-over / embed).
• Set your colours, avatar, header, etc. 3. Hide Voiceflow branding
• On any paid plan you’ll see a toggle “Disable Voiceflow branding” – turn this on. 4. Add your own domain (optional)
• Still in Widget settings ➜ “Approved domains” → add the site you’ll host the test page on. 5. Copy the snippet & host it on your URL
• Paste the code into an empty HTML page (or any staging site) that lives on your domain, e.g.
• Send that URL to your testers – the widget will load your agent, without Voiceflow branding. If you need even deeper control (your own components, custom routing, etc.) you can build a custom interface with the Dialog Manager API, but for most cases the widget with branding disabled does the job.
https://creator.voiceflow.com/prototype/... is hosted by Voiceflow and will always show Voiceflow’s URL + branding – it can’t be white-labelled.
• To share a branded or completely un-branded experience you need to publish the agent and use the Web Chat widget (or a custom interface) instead of the prototype link.
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How to share a white-label chat for testing
1. Publish a production version• Creator > top-right “Publish” › choose Production. 2. Open Interfaces → Widget
• Pick the interface style (widget / pop-over / embed).
• Set your colours, avatar, header, etc. 3. Hide Voiceflow branding
• On any paid plan you’ll see a toggle “Disable Voiceflow branding” – turn this on. 4. Add your own domain (optional)
• Still in Widget settings ➜ “Approved domains” → add the site you’ll host the test page on. 5. Copy the snippet & host it on your URL
• Paste the code into an empty HTML page (or any staging site) that lives on your domain, e.g.
https://test.yourcompany.com/chat.• Send that URL to your testers – the widget will load your agent, without Voiceflow branding. If you need even deeper control (your own components, custom routing, etc.) you can build a custom interface with the Dialog Manager API, but for most cases the widget with branding disabled does the job.
Docs for reference: Web Chat widget → Customizing your widget – “Paid users can optionally disable Voiceflow branding.” https://docs.voiceflow.com/docs/chat-widgetHope that helps! Let me know if you need the exact embed snippet or further steps.