automatic-azure•2mo ago
Voice to Chat converter
Hi there!
We're trying to do some in-Voiceflow testing of our chatbot, but it keeps giving us this message: "You’re using a legacy project type that is no longer supported. Convert your project to run it." When we click "Convert Project", it takes us to a "Voice to Chat converter" page. We can't convert this project to voice, as it's a web-based chat bot. How can we continue running in-VF tests of our various flows?
3 Replies
Hey there!
That banner appears when the project was created with the old “Voice-only” template (anything built before agents became multimodal). The legacy runtime that powered the in-Canvas Run test has been retired, so those projects have to be upgraded before they can run inside the Creator again.
What to do
1. Export the project (
2. Go to the legacy converter: https://creator.voiceflow.com/convert-voice-to-chat
3. Upload the .vf file and pick the workspace where the new copy should live.
• The tool creates a new chat-compatible project – your existing flows are kept, nothing is deleted.
4. Open the new project and hit Run – the test window will work normally, and you can publish/deploy just like any other web-chat agent. There isn’t a way to make the old “voice-only” project run in the canvas today, so converting (or rebuilding) is required for continued in-VF testing. Docs ref: Legacy Voice→Chat converter ↗︎ https://creator.voiceflow.com/convert-voice-to-chat Hope that clears it up, let me know if you hit any snags!
••• → Download .vf).2. Go to the legacy converter: https://creator.voiceflow.com/convert-voice-to-chat
3. Upload the .vf file and pick the workspace where the new copy should live.
• The tool creates a new chat-compatible project – your existing flows are kept, nothing is deleted.
4. Open the new project and hit Run – the test window will work normally, and you can publish/deploy just like any other web-chat agent. There isn’t a way to make the old “voice-only” project run in the canvas today, so converting (or rebuilding) is required for continued in-VF testing. Docs ref: Legacy Voice→Chat converter ↗︎ https://creator.voiceflow.com/convert-voice-to-chat Hope that clears it up, let me know if you hit any snags!
automatic-azureOP•2mo ago
Hi there! I went through that process and I'm still getting the "legacy" message:
automatic-azureOP•2mo ago
Hey! Just checking in on this!
@Tico | Voiceflow Assistant ?