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Voiceflow Partners•8mo ago•
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V.Gergő

Communicating with the back-end of a website

❓API❓Webchat
I just had a call with a possible client. My offer was a chatbot to their website. They like the idea, but want a chatbot, that can communicate with the back-end of their website and complete actions like navigating between different pages adding products to cart (For example the user says something like "I would like to reorder my previous order". And based on this information the chatbot adds the product to cart) and similar actions.

Unfortunately I have no prior experince with more advanced chatbot like this, so I don't really have any idea on how this would and where should I start.

Does anyone have experience with chatbots like this? If so, I would like to ask you a couple of questions.

Thank your answers in advance!
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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