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Voiceflow Partners•8mo ago

Help with Twilio and Voiceflow integration for a WhatsApp Ai support bot

Hey guys, just wondering if anyone knows what I need to do. I’ve connected my Twilio number to WhatsApp, and I’m able to receive messages. I also added the correct API and secret keys to link Twilio to Voiceflow, but for some reason, the bot isn’t responding to incoming messages. Any ideas why that might be?

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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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