Problème

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SuggestoOP•9/8/25, 12:27 PM

Objet : Problème avec le déclenchement du No Reply

Hello Voiceflow team,

I’m facing an issue with the No Reply function in my flow.

Here’s what I did step by step:

I set Inactivity time = 2 seconds.

I set Reprompts = 0.

I turned Follow path after reprompts = ON.

I connected the No Reply port directly to the next block.

I tested both in the editor (Run/Test) and on my published bot.

Expected behavior:
After 2 seconds of silence (no button click, no input), the flow should automatically continue to the next block.

Actual behavior:
The assistant stays stuck at the Button step.
I can see the timer counting, but the No Reply port never fires.

I also made sure:

My prompt is shorter than 2 seconds (so the TTS length is not the problem).

I cleared the session, tested in incognito, and started a fresh conversation.

I checked that there are no Commands intercepting the input.

Still, the No Reply does not trigger as expected in test mode.

Could you please check if this is a bug or if there’s something else I should configure differently?

Thanks a lot for your help