Send SMS during a call
Howdy, Agent Builders!
Has anyone built an Agent that can send text messages during a call?
Use case: My client's scheduling system doesn't have an API that I can access so I'm thinking of a scenario where the Agent answers the call and based on their response (I want to "schedule an appointment"), the link to schedule an appointment is sent to their phone number...
Has anyone built an Agent that can send text messages during a call?
Use case: My client's scheduling system doesn't have an API that I can access so I'm thinking of a scenario where the Agent answers the call and based on their response (I want to "schedule an appointment"), the link to schedule an appointment is sent to their phone number...