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nursing-limeN
Voiceflow Partners•3y ago•
8 replies
nursing-lime

IF Condition not appearing in published work

Hi guys. I am a bit stumped and I was wondering if anyone has any solution to this?

I've set up an AI response which leads to an IF Condition step which then gives the relevant answer based on the AI response. It works perfectly in Voiceflow testing itself. But somehow it skips altogether in the published or in the prototype. Not sure if I am missing something here?

to reach this bug:

Welcome message > Click Help me decide? > (There's a lead capture in between) > Click 'Other '> Type in "I've got a sore wrist. Who should I go see?"

This is where the published / or the shared prototype skips the 'IF condition step I've laid out for it.

Somehow, the AI gives a different response as well. The response given in the testing is what I actually want.

The attached screenshots illustrate my predicament.

I've asked the Voiceflow assistant as well and it's saying something about making sure my VersionID is set to 'development' when I am making changes, and then set it to 'production' after. But isn't that as simple as hitting publish?

Prototype if anyone wants to have a go: https://creator.voiceflow.com/prototype/65a42a8d77a05bcdc339e427

Really appreciate the help.
Thanks
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# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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