other-emerald
other-emerald2y ago

How can I let my assistant use a part of the knowledge only in a certain situation?

This is pretty much a beginner question I guess: I want to set up an assistant for my website. My company has two offerings, that have only little to do with each other. How can I set up the assistant that it will give information only about the first offerings, and about the second only when it is specifically asked after that My guess is that I could solve that with different Topics?
1 Reply
NiKo | Voiceflow
You can use the KB doc upload API to tag your doc when you upload them. In your agent, target one tag by default when using the KB Query API and if user ask for the second offering (you can use keywords or LLM to detect that), use only docs with the second tag.

Did you find this page helpful?