conscious-sapphire•2y ago
URL is redirectin to voiceflow
I have a link in a "talk step" if I click on it I get redirected to voiceflow. This only happens if i click on the link when using the prototype or test mode not when Im in design mode.


1 Reply
It sounds like you're experiencing an issue where clicking on a link within a "talk step" during prototype or test mode redirects you to Voiceflow, but this doesn't happen in design mode. This behavior isn't typical and could be related to how the prototype environment processes links. Here are a few steps and considerations to troubleshoot and potentially resolve this issue:
- Ensure that the URL in the "talk step" is correctly formatted and includes the full address (including
http://
or https://
).
- Test the link in different browsers or devices to see if the issue persists across platforms.
- Review the settings of your prototype to ensure there are no configurations that might affect how links are handled.
- Consider testing the link functionality by sharing the prototype with others to see if they encounter the same redirection issue.
If these steps do not resolve the issue, it might be specific to the Voiceflow prototype environment's handling of external links during testing. Since direct support guidance is beyond our current scope, exploring the Voiceflow documentation and community resources for any known issues or workarounds related to link handling in prototypes could provide further insights.
For more detailed guidance on prototyping and testing your assistant, you might find these resources helpful:
- Prototyping your assistant
- Testing a Prototype