xenial-black•17mo ago
Cant delete KB Data Source
When i hit "delete" nothing happens. Not in Chrome or safari.. any ideas?
5 Replies
I'm sorry to hear that you're having trouble deleting a Knowledge Base data source. Here are a few steps you can follow to troubleshoot this issue:
1. Check your browser version: Make sure you're using the latest version of your browser. Outdated versions may not support all functionalities.
2. Clear your browser cache: Sometimes, cached data can cause issues with web applications. Clearing your browser cache might help resolve the issue.
3. Disable browser extensions: Some browser extensions can interfere with the functionality of web applications. Try disabling them temporarily to see if this resolves the issue.
4. Try a different browser: If the issue persists, try using a different browser to see if the problem is specific to a particular browser.
5. Check your internet connection: A slow or unstable internet connection can also cause issues with web applications. Make sure your internet connection is stable.
If you're still unable to delete the data source after trying these steps, it might be a technical issue on our end. We appreciate your patience and understanding as we work to resolve this issue.
xenial-blackOP•17mo ago
cant delete anyway
secure-lavender•17mo ago
I have the same problem. Tried Chrome, Safari and Firefox. Internet is working. Must be a problem with Voiceflow.
@NiKo | Voiceflow Looks like a possible bug
This has been fixed. Thanks for reporting.