absent-sapphire•16mo ago
How to create a staff training chatbot?
Hey, anyone created a staff training chatbot before? I have created the basic knowledge base loop, but I can't seem to understand how to make it into a more elaborate chatbot
8 Replies
fair-rose•16mo ago
lets find out how together,
Essentially a staff training chatbot is a FAQ (knowledge base) chatbot. You can also provide a menu with with most common FAQ questions.
absent-sapphireOP•16mo ago
Ideally I'd like it to understand questions and respond in a correct manner. It seems like I'm doing something wrong with the knowledge base or how I structured knowledge and I don't get accurate answers.
What AI model are you using? and token amount?
absent-sapphireOP•16mo ago
Gpt3-turbo, max tokens 120
exotic-emerald•16mo ago
Start with the Advanced AI sources template - you can find it on the website, the tutorial is also on YouTube with a link.
You’ll need more tokens to get a better response, I would allow up to 300 tokens. With 3 turbo you’ll also need to verify the response and add plenty of parameters before offering it back to the user as it isn’t the best.
In regards to knowledge base. Watch this: https://youtu.be/iQJ9ecSwHxg?si=kAyA66rfVlDe3_sB
absent-sapphireOP•16mo ago
Thank you 🙂