stormy-gold•16mo ago
I need help for this issue
Already report that but not fixed yet
7 Replies
To assist you with your issue, I need more specific details about the problem you're encountering. However, here are some general steps you can follow to troubleshoot common issues in Voiceflow:
1. Check Documentation: Refer to the Voiceflow documentation for detailed guides and troubleshooting tips.
2. Review Configuration: Ensure that your Voiceflow agent and any integrations (e.g., Intercom, ElevenLabs) are configured correctly. You can find configuration guidelines in the relevant sections of the documentation.
3. Test Webhooks: If your issue involves webhooks, make sure they are set up and tested properly. You can use tools like ngrok to test secure tunnels and webhooks.
4. Update Dependencies: Ensure all dependencies and packages are up-to-date. For example, if you are using the
react-chat demo, check the GitHub repository for the latest updates.
5. Check for Known Issues: Look through the Voiceflow community forums or GitHub issues to see if others have encountered and resolved similar problems.
If you provide more details about the specific issue you're facing, I can offer more targeted assistance.stormy-goldOP•16mo ago
already sent mail with details about this issue , since happens after platform update and upgrade
What is the issue specifically?
stormy-goldOP•16mo ago
Williams thanks for asking , I do not why voiceflow does not support us , we can have issue with japanese text as you can see on the picture and when text KB as preview data won't fetch
Where are you sending your support? Discord is for community support. You need to open a ticket using the chat on your Dashboard page. Just type open a support ticket in the chat and it will open a support request for you.
extended-salmon•16mo ago
The same problem occurs when training documents in Korean.
stormy-goldOP•16mo ago
Thanks indeed Williams