fascinating-indigo
fascinating-indigo16mo ago

Flowbridge / WhatsApp / Images

@MikeG could you tell me more about where image urls are saved to when using WhatsApp through FlowBridge? I’m just uploading pics through the WhatsApp chat interface and sending the image URLs to be stored in airtable. I can see from the urls that they go to an AWS server. I just need to allay someone’s concerns about security. Is it all safe enough? Out of curiosity is there a way I could save these URLs to another location easily enough or does it not work like that? I’m happy to crack on as it is if I can get some info on the security side to keep those who ask happy. Thanks again.
3 Replies
Tico | Voiceflow Assistant
When using WhatsApp through FlowBridge to upload images, the image URLs are typically saved to an AWS server. This is a common practice as AWS provides robust security measures to ensure data protection. Here’s a breakdown of the security and storage process: 1. Image Storage: When you upload images through the WhatsApp chat interface, the images are stored on AWS servers. AWS is known for its high security standards, including data encryption at rest and in transit, compliance with various international standards, and regular security audits. 2. Security Measures: AWS employs multiple layers of security to protect data, including: - Encryption: Data is encrypted both at rest and in transit. - Access Control: Strict access controls ensure that only authorized users can access the data. - Compliance: AWS complies with numerous security standards and regulations, such as ISO 27001, SOC 1/2/3, and GDPR. 3. Saving URLs to Another Location: If you wish to save these URLs to another location, you can do so by integrating your Voiceflow assistant with a different storage service. For example, you can use an API block in Voiceflow to send the image URLs to a different database or storage service like Google Cloud Storage or Azure Blob Storage. 4. Airtable Integration: Currently, you are sending the image URLs to be stored in Airtable. This is a straightforward process and can be managed through Voiceflow’s API block. If you need to change the storage location, you can adjust the API endpoint in the API block to point to your desired storage service. For more detailed steps on integrating Airtable with Voiceflow, you can refer to the Airtable Integration Guide. In summary, using AWS for image storage through WhatsApp and FlowBridge is secure, and you can change the storage location by configuring the API block in Voiceflow to point to a different service.
unwilling-turquoise
unwilling-turquoise16mo ago
Currently the images and files are stored on an S3 bucket in AWS. We make it very difficult for people to find the file, we are currently using alot of randomization for saving the file names.. It will be a random string + a specific date and time of the upload. So guessing the URL will be nearly impossible.. Though after the re-work that we're planning to do we will add additional security measures to ensure enterprise-grade security If you have specific needs here feel free to shoot me a message
fascinating-indigo
fascinating-indigoOP16mo ago
All sounds solid enough, thanks Mike!

Did you find this page helpful?