rare-sapphire•15mo ago
Knowledgebase timing out
I want to import a sitemap with more than 1K links but it times out. Is there a way to import such amount of data?
7 Replies
To implement the Knowledge Base and add sources, you can follow these steps:
1. Navigate to the Knowledge Base tab within the Content section of your dashboard.
2. Click the 'Add Data Source' button to start the upload process. You can choose the type of data source that aligns with your requirements. Options include URL(s), Plain text, Sitemap, PDF, and Docx.
3. Once selected, you have the choice to opt for a refresh rate, ensuring that the information remains up-to-date. You can choose from options such as 'Never', 'Daily', 'Weekly', or 'Monthly' based on how frequently you want the information to be updated.
4. You can also perform bulk updates to manage multiple data sources simultaneously.
5. To further refine the performance of your Knowledge Base, customization options are available through the KB Settings modal. Here, you can adjust settings such as Model, Temperature, Max Tokens, Instructions, System, and Chunk Limit to tailor the generation of responses to your specific needs.
Remember, the more documents you upload, the better the answers will be. However, note that there is a 10mb file limit per upload.
rare-sapphireOP•15mo ago
That does not help. My page size is very small but the amount of pages is huge it turns out they are 20K
If you are on a pro plan, you can only have 300 KB docs. I'm guessing this site has a bunch of produnct pages?
rare-sapphireOP•15mo ago
Yes more than 10K products
the kb isn't great for storing product data. You might try using an api step to find the data instead. The kb is for answering questions.
xenophobic-harlequin•15mo ago
you could store everything on a google sheet, voiceflow has a neat little google sheet to json api that works really well.
rare-sapphireOP•15mo ago
Thank you all!