It sounds like you're experiencing an issue with typing text in a workflow on Voiceflow. Here are a few steps to help you troubleshoot and resolve this issue:
**Ensure Text Mode is Activated**:
To add text, make sure you are in Text mode. You can access Text mode from the assistant's top menu or use the keyboard shortcut 'T'.
When in Text mode, your cursor should change to an I-cursor or typing symbol.
**Adding Text Markup**:
Click on the area of the canvas where you want to add text. You should be able to type your text markup as desired.
**Modifying Text Markup**:
If you need to modify existing text, click into the desired text field on the canvas. You can then edit, re-format, or delete the text as needed.
**Check for Locking Issues**:
If you are collaborating with others, ensure that no one else is editing the same text block, as Voiceflow locks the step content for one collaborator at a time to prevent data corruption.
If these steps do not resolve your issue, it might be a temporary glitch. You can try refreshing the page or restarting your browser.
For more detailed guidance, you can refer to the following resources: