bot keeps getting confused
My KB is fairly diverse and very well structured.
I've maxed out my token, temperature, tried various models (sonnet 3.5 seeming to be the best)
But it seems like if the bot doesn't have access to the exact answer, it just fails.
How do I make the bot answer in an 'educated guess' manner?
I know it might seem like a simple fix but I've been at this for days now. I don't think my KB is the problem.
How can I make the bot give answers even though it doesn't have the exact answer? I've used other chatbots that seem to give answers even if it's not perfectly confident but it seems no matter what I do or how I do it, it refuses to make educated guesses.
This is regarding a realtor bot that is intended just to help with 'sales' or give confidence to the user that our agency is a good option to choose.
I tried a cheapo bot from appsumo and it seemed to of never get confused even when it was using gpt 3.5

