Nicolaas
Nicolaas3mo ago

❌ Condition Block Failure — Won’t Follow True/False Paths

I'm building a FAQ loop in Voiceflow where I want to analyze {last_utterance} and based on that, route the user to either: true → continue the loop false → go to start I've tried everything: Prompt steps with strict system/user prompts Set variable step assigning a true or false string to {FAQIntent} Condition blocks (both Prompt and Business Logic) Even copied over working logic from another build that functions fine — but in this new project, it refuses to work. No matter what I do, the AI keeps outputting button choices or suggestions instead of simply selecting the true/false path as instructed. I've explicitly written prompts that forbid anything but one-word output. Still broken. → Why is this happening in one build and not the other? → Is the Condition block logic corrupted or behaving inconsistently between versions or project settings? → Is there a bug in the Prompt Condition type that’s overriding forced outputs? Any insight appreciated. I’m losing a lot of time on this and getting zero consistency.
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4 Replies
Steve B. | IntelleSync.ai
Turn off guided navigation in your canvas.
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Steve B. | IntelleSync.ai
Also is your varibale correct? VF assigns numbers to a variable which is included in a project (if you have pasted or imported) but not created yet.
Nicolaas
NicolaasOP3mo ago
Ha, that was it SteveB. switched it over and its works well again. Thanks a lot!!!
Steve B. | IntelleSync.ai
No worries! 🙂

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