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TriggerPointXLT
Voiceflow•8mo ago
TriggerPointXL

incorrect interpretation

When going through the model by way of a voice call, it seems to having a problem parsing the voice response (email address) it something it recognizes. See screenshot. Additionally, when providing a phone number to it, for some reason it keeps adding/treating the leading digits as a timestamp. it was provided "9044055137" it parsed/added it as " 09:04 5551212". The flow is a simple message --->listen [entity:phone_number] which has a data type of Phone number

How can i fix these two issues?
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# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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