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Clecornu08C
Voiceflow Partners•7mo ago•
3 replies
Clecornu08

Is there a way to grab caller ID so the user does not have to input their phone number?

I feel like the AI does not do a great job at capturing phone numbers as an entity so I am just looking at alternative ways to get the users phone number
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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