KB Error: No Hits – What to Do?
Hello everyone,
the KB search suddenly finds no content anymore, no results are returned, even though the query is relevant. Previously, everything worked perfectly, and the KB delivered reliable answers.
My KB is well-structured in Google Sheets (columns: Question, Answer, Category, etc.) and integrated via a URL-link. Has anyone experienced similar issues or has tips on what might be causing this ?
Thanks for your help!
1 Reply
very interested in the response to your question because i didn't even know that a google sheet could be integrated via URL 😆 somehow i thought it always had to be uploaded via https://docs.voiceflow.com/reference/post_v1-knowledge-base-docs-upload-table-1