KB Error: No Hits – What to Do?
Hello everyone,
the KB search suddenly finds no content anymore, no results are returned, even though the query is relevant. Previously, everything worked perfectly, and the KB delivered reliable answers.
My KB is well-structured in Google Sheets (columns: Question, Answer, Category, etc.) and integrated via a URL-link. Has anyone experienced similar issues or has tips on what might be causing this ?
Thanks for your help!
the KB search suddenly finds no content anymore, no results are returned, even though the query is relevant. Previously, everything worked perfectly, and the KB delivered reliable answers.
My KB is well-structured in Google Sheets (columns: Question, Answer, Category, etc.) and integrated via a URL-link. Has anyone experienced similar issues or has tips on what might be causing this ?
Thanks for your help!
