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lovelyL
Voiceflow Partners•7mo ago•
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lovely

Understand the User Question

one week ago, my chatbot worked pretty good, the questions that didnt match an intent (NLU) got answered via fallback prompt. when i discovered, that there are settings for the intent, i wanted to TRY OUT the NLU + RAG version, but i didnt know, that i cannot go back from to my old version. right now, the chatbot isnt working really well for questions that are not part of an intent/utterance, pleaseee what is this ... can you leave the settings as they are??? its good that there are many new features and options, but isnt it possible to still keep the ones that were working??? its really frustrating.
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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