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HarrisonH
Voiceflow Partners•6mo ago•
13 replies
Harrison

Website Agent not pulling from knowledge base

Any help would be great. It seems like my widget agent isn't pulling information from the knowledge base when I ask it quesions. It just gives a generic answer. This isn't the case when I test it in voiceflow. When I test it in voiceflow, I get the correct answers. This wasn't the case a few days ago, either. Not sure what happened. It is published to production.
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

jacklyn · 4mo ago

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jacklyn · 4mo ago

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hurt-tomato · 4mo ago

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