download transcript

Hello, can someone tell me how to download transcript easy? hehe

9 Replies

Here’s the quickest way to grab your Voiceflow transcripts: 1. Install the Voiceflow CLI (one-time setup)

npm install -g @voiceflow/cli

npm install -g @voiceflow/cli

2. Locate your Agent ID
Creator → Agent Settings → copy the Agent ID. 3. Download every transcript in one shot

voiceflow transcript fetch-all --agent-id <YOUR_AGENT_ID> --output-directory ./my-transcripts

voiceflow transcript fetch-all --agent-id <YOUR_AGENT_ID> --output-directory ./my-transcripts

• Add filters if you’d like: • Time range → --start-time 2024-01-01T00:00:00Z --end-time 2024-02-01T00:00:00Z
• Tag → --tag production 4. Or grab a single transcript

voiceflow transcript fetch \
  --agent-id <YOUR_AGENT_ID> \
  --transcript-id <TRANSCRIPT_ID>

voiceflow transcript fetch \
  --agent-id <YOUR_AGENT_ID> \
  --transcript-id <TRANSCRIPT_ID>

That’s it—your .json files will be waiting in the folder you specified. 🎉 Docs: https://docs.voiceflow.com

Voiceflow

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Build, manage, and deliver chat and voice agents for customer support and beyond.

W. Williams (SFT)•3mo ago

I can help if you still need it

Erik-AndreOP•2mo ago

Thanks, yes can you? 🙂

W. Williams (SFT)•2mo ago

You can use the VF Transcript API. It is a bit rough to deal with, but you can use the VF Function I wrote to get the transcript. You might need to use an LLM to help you create a script to make it so you can download them, but it will point you in the right direction: https://www.voiceflow.com/templates/pull-transcript

Pull your current conversation's transcript

A simple workflow that answers questions using the data contained within the knowledge base and allows you to get the current conversation's transcript.

Erik-AndreOP•2mo ago

Cant i just do this in terminal? voiceflow transcript fetch-all \ --agent-id sdfdsfdsfsdf \ --start-time 2025-10-22T00:00:00Z \ --end-time 2025-10-05T23:59:59Z \ --output-directory ./mine-transkripter-02-03 \ --voiceflow-api-key VF.DM..dsfdsfdsfsdfsdfds I build chatbots for customer, and they need the chat logs every month 🙂

W. Williams (SFT)•2mo ago

sure its gonna be a mess, but you can do it.

Erik-AndreOP•2mo ago

Is it? So its easier to do it the way you said? Do i build an agent that can download it? And where did you sendt the VF Function?:) And where is the mess if i do this? voiceflow transcript fetch-all \ --agent-id sdfdsfdsfsdf \ --start-time 2025-10-22T00:00:00Z \ --end-time 2025-10-05T23:59:59Z \ --output-directory ./mine-transkripter-02-03 \ --voiceflow-api-key VF.DM..dsfdsfdsfsdfsdfds I just need the easiest way hehe 😄 Cus i dont understand, i have 8 customers, so i make 8 agents. And every og them need to se the chat logs every mont to improve their website and service. So how can i easily send them the chatlog from the month the easy way? I just need to download example chat log from 1 of september to 30 of september in a csv 🙂 ? 🙂

W. Williams (SFT)•2mo ago

you would use like replit

Erik-AndreOP•2mo ago

So what do you recomend doing, if i have to send the monthly transcript to my customers that have the chatbot on theire website?

download transcript

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