opposite-copperO
Voiceflow2y ago
7 replies
opposite-copper

zendesk

I'm fairly new to Voiceflow, but managed to make the Google Sheets API work, I'm struggling with the Zendesk API now, it sends back a 401 (authentication) error, although I copied the API block directly from the "Retail Purchases (webchat)" sample.

Yes, both "Content-Type": "application/json" and "Authorization": "Basic <space><API Key>" are in the "Headers", and the API key has been set up and pasted into the header.

In Zendesk, both Password Access and Token Access are enabled and we have other APIs working. Any idea what's happening?
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