firm-tan•2y ago
TOKEN CONSUMPTION WHATSUPP
If I integrate a chatbot on whatsupp, everytime the is an interaction between the client and the bot, are the total ammount of tokens used?
1 Reply
When you integrate a chatbot on WhatsApp using Voiceflow, tokens are indeed consumed with each interaction between the client and the bot. Tokens are used as a form of currency to facilitate these interactions, and the total amount consumed depends on several factors:
- The AI model used: Different models consume tokens at different rates. For example, more advanced models like GPT-4 consume significantly more tokens than earlier models like GPT-3.5.
- The complexity of the interaction: Features like the Knowledge Base and Response AI steps with Memory can consume varying amounts of tokens based on the complexity and length of the interaction.
- Input and output processes: Tokens are expended for both what is sent to the AI model (input) and what is received from it (output).
Each Voiceflow subscription plan comes with a specific monthly allocation of free tokens, and additional tokens can be purchased if needed. Keep in mind that more complex interactions and the use of advanced AI models will lead to higher token consumption.
For more detailed information on token usage and calculations, you can refer to the following documentation:
- Open AI Token Documentation
- Anthropic Token Documentation