Credits Consumption - Develoment Mode (In Canvas)

Checking with your own Support chatbot I was informed that my account credits won't be consumed if I run the chatbot tests from the canvas using the button Run (the blue one). However I see that everytime that I run a test using that button, credits are being used....

Can someone clarify this?

Thanks!

jacklyn•11/25/25, 11:35 AM

hey @Francisco! you won't be charged for message usage (ie: a credit per message you send), but you will get billed for LLM and TTS usage

jacklyn•11/25/25, 11:35 AM

if you've got screenshots of where our support agent got it wrong, please send them over and @NiKo | Voiceflow can take a look!