Francisco
Francisco2w ago

Credits Consumption - Develoment Mode (In Canvas)

Checking with your own Support chatbot I was informed that my account credits won't be consumed if I run the chatbot tests from the canvas using the button Run (the blue one). However I see that everytime that I run a test using that button, credits are being used.... Can someone clarify this? Thanks!
1 Reply
jacklyn
jacklyn2w ago
hey @Francisco! you won't be charged for message usage (ie: a credit per message you send), but you will get billed for LLM and TTS usage if you've got screenshots of where our support agent got it wrong, please send them over and @NiKo | Voiceflow can take a look!

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