Wwispy-yellow
anything_else only asked on first loop
Hey I'm trying to build a simple KB loop where a user asks a question, an answer provided, then there's anything else utterance. If the user says no, transition to end, if user says yes, transition to how can I help, but if there's No Match and the user just asks a question that should be answered by the KB, for some reason nothing happens. If I leave the No Match blank and treat it as an else statement the user's question is answered but there is no anything else utterance. Does anyone know why this might be happening?
Exclusive community for Voiceflow Solutions Providers & Content Creators.
13,076Members
Resources
Recent Announcements
Similar Threads
Was this page helpful?
