other-emerald•16mo ago
anything_else only asked on first loop
Hey I'm trying to build a simple KB loop where a user asks a question, an answer provided, then there's anything else utterance. If the user says no, transition to end, if user says yes, transition to how can I help, but if there's No Match and the user just asks a question that should be answered by the KB, for some reason nothing happens. If I leave the No Match blank and treat it as an else statement the user's question is answered but there is no anything else utterance. Does anyone know why this might be happening?
6 Replies
other-emeraldOP•16mo ago
For some additional context, here's the behavior when the No Match behavior is used
other-emeraldOP•16mo ago
other-emeraldOP•16mo ago
And here's the behavior when an else statement is used
other-emeraldOP•16mo ago
xenial-black•16mo ago
Try changing the path choice block so that the 'No match' option goes to 'AIResponse' instead of 'userInput'
other-emeraldOP•16mo ago
It works! Thanks