optimistic-gold
optimistic-gold16mo ago

template Error message

I would like to add a template from the marketplace. I am having two issues when I try to get a template from the VF marketplace. 1- When I click on template on the left hand side it take me to the marketplace where I am not logged in. If I login in, I am back to my VF dashboard. 2- If I try to just click on the template and Get it I get a message Unable to get assistant. Unable to retrieve assistant information. Please help. Thanks
7 Replies
W. Williams (SFT)
What template are you trying to get? Can you provide a URL?
optimistic-gold
optimistic-goldOP16mo ago
https://www.voiceflow.com/marketplace/complete-retail-chatbot I tried clearing browser and even tried using Firefox.
W. Williams (SFT)
I'm getting an error too @NiKo | Voiceflow
NiKo | Voiceflow
NiKo | Voiceflow16mo ago
Yep, can repro as well with this template. Shared with the team to see what's the issue is. The template should be available soon. Sorry about this.
optimistic-gold
optimistic-goldOP16mo ago
Thanks for the follow up. Please let me know. @NiKo | Voiceflow Any update on this one? I tried again today and wasn't able to install this plugin complete-retail-chatbot
vicious-gold
vicious-gold16mo ago
Hey man, I downloaded the same template a while ago. If you want to check it out, here’s the file
vicious-gold
vicious-gold16mo ago
I didn't change anything. It's the same template from the link.

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