deep-jade•15mo ago
Go to intent bug
Whenever we try to create a button that routes to specific intents, the UI does not show the intents. Can you please help me?
1 Reply
To create a button that routes to specific intents, follow these steps:
1. Check Intent Configuration:
- Ensure that the intents you want to route to are properly created and saved in the Intent CMS.
- Verify that the intents are active and not deleted or archived.
2. Configure Buttons Correctly:
- Go to the Buttons step in your Voiceflow project.
- Click on Add Button to create a new button.
- In the button configuration, ensure you are selecting Attach Intent from the dropdown menu. This should display the list of available intents.
3. Intent Scoping:
- Make sure that the intent scoping settings are correctly configured. Click the settings icon next to Add Button and select Intent scoping.
- Choose Listen for all intents or Only intents in this step based on your requirement.
4. Preview and Test:
- Use the Preview feature to test if the intents are being recognized correctly. Access the 'Preview' button on the Intent CMS page, input your utterance, and send the query to see if the intents are triggered as expected.
If the issue persists, it might be a bug. In such cases, you can try refreshing the page or clearing the cache to see if it resolves the UI issue.
For more detailed steps on configuring buttons and intents, you can refer to the following documentation:
- Configuring Buttons
- Creating an Intent