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AbdullahA
Voiceflow Partners•9mo ago•
5 replies
Abdullah

/interact API returns 500 on new projects + doesn't update after publish

I'm getting a 500 Internal Server Error from the /interact API when using newly created projects, even after publishing them.

The exact same request works fine on older projects, but fails on new ones created today.

Also, on older projects, even after publishing a new version, the /interact API still responds using the previous version of the flow. It's like the new publish doesn't take effect.

This started happening yesterday (old version sticking), and the internal error started 2–3 hours ago.

Can someone from the team look into this? It seems like the API isn't syncing properly with the latest project state.

https://docs.voiceflow.com/reference/stateinteract-1
Screenshot_2025-06-17_at_13.43.57.png
Screenshot_2025-06-17_at_13.43.57.png
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# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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